A Bibliography of Knowledge in Organizations

By Laurence Prusak and Suzanne Connolly, Ernst & Young LLP

• Aaker, David A., "Managing Assets and Skills: The Key to a Sustainable Competitive Advantage," California Management Review 31:2 (Winter 1989): 91-106.
• Abbott, Andrew, The System of Professions: An Essay on the Division of Expert Labor (Chicago, IL: University of Chicago Press, 1988).
• Adler, Paul S., and Cole, Robert E., "Designed for Learning: A Tale of Two Auto Plants, " Sloan Management Review 34:3 (Spring 1993): 85-94.
• Allen, Thomas J., Managing the Flow of Technology: Technology Transfer and the Dissemination of Technological Information Within the R&D Organization (Cambridge, MA:MIT Press, 1979).
• Alvesson, Mats, "Organizations as Rhetoric: Knowledge Intensive Firms and the Struggle with Ambiguity, " Journal of Management Studies 30:6 (November 1993): 997-1015.
• Ambrosini, Veronique, "Managing Tacit Knowledge: An Empirical Methodology," Stirling University Working Paper, August 1995.
• Anonymous, "Rational Economic Man: The Human Factor," The Economist (December 24, 1994): 90-92.
• Argote, Linda, Beckman, Sara L. and Epple, Dennis, "The Persistence and Transfer of Learning in Industrial Settings," Management Science 36:2 (February 1990): 140-154.
• Argyris, Chris, "The Future of Workplace Learning and Performance," Training and Development (May 1994): 36-46.
• Astley, W. Graham and Van de Ven, Andrew H,. "Central Perspective and Debates in Organization Theory ," Administrative Science Quarterly 28:2 (1983):245-273.
• Badaracco, Joseph L., Jr., The Knowledge Link; How Firms Compete Through Strategic Alliances (Boston, MA:Harvard Business School Press, 1991).
• Bartunek, Jean M., "Changing Interpretative Schemes and Organizational Restructuring: The Example of a Religions Order," Administrative Science Quarterly 29:3 (1984):355-372.
• Bawden, David, "Information Systems and the Stimulation of Creativity," Journal of Information Science 12 (July 1986): 203-216.
• Blaug, Mark, "The Empirical Status of Human Capital Theory - A Slightly Jaundiced Survey," Journal of Economic Literature 14:3 (1976): 827-855.
• Blundell, Richard, Griffith, Rachel and Van Reenen, John, "Knowledge Stocks, Persistent Innovation and Market Dominance: Evidence From a Panel of British Manufacturing Firms,: The Institute for Fiscal Studies Working Paper, 93-19, October 1993.
• Bohn, Roger E,. "Measuring and Managing Technological Knowledge," Sloan Management Review 36:1 (1994): 61-73.
• Boland, Richard J,. "Sense-Making and of Accounting Data as a Technique of Organizational Diagnosis," Management Science 30:7 (July 1984): 868-882.
• Brown, John Seely and Deguid, Paul, "Organizational Learning and Communities-Of-Practice: Toward a Unified View of Working, Learning, and Innovation, " Organizational Science 2:1 (February 1991): 40-57.
• Buckland, Michael K., "Information as Thing," Journal of the American Society for Information Science 42:5 (June 1991): 351-360.
• Carroll, Glen R., "Organizational Ecology," Annual Review of Sociology 10 (1984): 71-93.
• Chi, Michelene, Glaser, Robert and Farr, Marshall J., The Nature of Expertise (Hillsdale, NJ:Lawrence Erlbaum Associates, 1988).
• Choo, Chun Wei, "Towards an Information Model of Organizations," The Canadian Journal of Information Science 16:3 (1991) 32-62.
• Cohen, Michael D.,"Individual Learning and Organizational Routine: Emerging Connections," Organization Science 2:1 (February 1991); 135-139.
• Cohen, Wesley M. and Levinthal, Daniel A, "Absorptive Capacity: A New Perspective on Learning and Innovation," Administrative Science Quarterly 35:1 (March 1990): 128-152.
• Daft, Richard L. and Weich, Karl E.,"Toward a Model of Organizations as Interpretation Systems" Academy of Management Review 9:2 (April 1984); 284-295.
• Daft, Richard, and Huber, George P., "How Organizations Learn: A Communications Framework," In B. Staw and L. Cummings (Eds.)., Research in the Sociology of Organizations Volume 5(1-36) (Greenwich, CT:JAI Press., 1987).
• Daft, Richard, and Lengel, Robert H.,"Information Richness: A New Approach to Managerial Behavior and Organization Design." In B. Staw and L. Cummings, (Eds.), Research in Organizational Behavior Volume 6 (191-233) (Greenwich, CT:JAI Press, Inc., 1984).
• Dierickx, Ingemar and Cool, Karel, "Asset Stock Accumulation and Sustainability of Competitive Advantage,:" Management Science 35:12 (December 1989): 1504-1513.
• Dodgson, Mark, "Organizational Learning: A Review of Some Literatures," Organization Studies 14:3 (1993): 375-394.
• Dougherty, Deborah, "Interpretative Barriers to Successful Product Innovation in Large Firms," Organization Science 3:2 (1992) 179-202.
• Drucker, Peter F., "The Coming of the New Organization," Harvard Business Review 66:1 (January/February 1988) 45-53.
• Duncan, Robert and Weiss, Andrew, "Organizational Learning: Implications for Organizational Design" In B.M. Staw and L. Cummings (Eds.)., Research in Organizational Behavior Volume 1 (75-123) (Greenwich, CT:JAI Press, Inc., 1979).
• Earl, Michael, (1994) "Knowledge as Strategy". In C. Ciborra and T. Jelassi (Eds.)., Strategic Information Systems (pp. 53-69). London:John Wiley & Sons.
• Eaton, J.J. and Bawden, D., "What Kind of Resource is Information?" International Journal of Information Management 11:2 (1991): 156-165.
• Einhorn, Hillel J. and Hogarth, Robin M., "Confidence in Judgement: Persistence of the Illusion of Validity," Psychological Review 85:5 (1978): 395-416.
• Feldman, Martha S. and March, James G., "Information in Organizations as Signal and Symbol," Administrative Science Quarterly 26:2 (June 1981): 171-186.
• Fiol, Marlene C. and Lyles, Marjorie A., "Organizational Learning," Academy of Management Review 10:4 (1985): 803-813.
• Garvin, David A., "Building a Learning Organization," Harvard Business Review 71:4 (July/August 1993): 78-91.
• Glazer, Rashi, "Marketing in an Information-Intensive Environment: Strategic Implications of Knowledge as an Asset," Journal of Marketing 55:4 (October 1991): 1-19.
• Grant, Robert M., "The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation," California Management Review 33:3 (Spring 1991): 114-135.
• Hall, Richard, "The Management of Intellectual Assets: A New Corporate Perspective," Journal of General Management 15:1 (Autumn 1989): 53-68.
• Harrigan, Kathryn Rudie and Dalmia, Gaurav, "Knowledge Workers: The last Bastion of Competitive Advantage," Planning Review 19:6 (November/December 1991)" 4-9, 48.
• Harrison, J. Richard and March, James G., "Decision Making and Postdecision Surprises," Administrative Science Quarterly 29:1 (March 1984): 26-42.
• Hedberg, B., Nystrom, Paul C. and Starbuck, William H., "Camping on Seesaws: Prescriptions for a Self-Designing Organization," Administrative Science Quarterly 12:1 (March 1976): 41-65.
• Herriott, Scott R., Levinthal, Daniel and March, James G., "Learning From Experience in Organizations," American Economic Review 75:2 (1985): 298-302.
• Hickson, David J., "Decision-Making at the Top of Organizations," Annual Review of Sociology 13 (1987): 165-192.
• Huber, George P., "Organizational Learning: The Contributing Processes and the Literatures," Organization Science 2:1 (February 1991): 88-115.
• Isabella, Lynn A., "Evolving Interpretations as a Change Unfold: How Managers Construe Key Organizational Events," Academy of Management Journal 33:1 (1990): 7-41.
• Jacques, Roy, "Critique and Theory Building: Producing Knowledge From the Kitchen," Academy of Management Review 17:3 (1992): 582-606.
• Jashapara, Ashok, "The Competitive Learning Organization: A Quest for the Holy Grail," Management Decision 31:8 (1993): 52-62.
• Kahneman, Daniel and Lovallo, Dan, "Timid Choices and Bold Forecasts: A Cognitive Perspective on Risk Taking," Management Science 39:1 (January 1993): 17-31.
• Kilmann, Ralph H., Producing Useful Knowledge for Organizations (New York, NY: Jossey-Bass, 1983).
• Kim, Daniel H., "The Link Between Individual and Organizational Learning," Sloan Management Review 35:1 (Fall 1993): 37-50.
• Klein, Jeremy A., Edge, Gordon M. and Kass, Tom, "Skill-Based Competition," Journal of General Management 16:4 (Summer 1991): 1-15.
• Knights, David, "Networking as Knowledge Work: A Study of Strategic Interorganizational Development in the Financial Services Industry," Journal of Management Studies 30:6 (November 1993): 975-995.
• Kogut, Bruce and Zander, Udo, "Knowledge of the Firm: Combinative Capabilities, and the Replication of Technology," Organization Science 3:3 (August 1992): 383-398.
• Krackhardt, David and Hanson, Jeffrey R., "Informal Networks: The Company Behind the Chart," Harvard Business Review 71:4 (1993): 104-111.
• Lawson, Robert B. and Ventriss, Curtis L., "Organizational Change: The Role of Organizational Culture and Organizational Learning," The Psychological Record 42:2 (Spring 1992): 205-219.
• Leigh, Thomas W. and McGraw, Patrick F., "Mapping the Procedural Knowledge of Industrial Sales Personnel: A Script-Theoretic Investigation," Journal of Marketing 53:1 (January 1989): 16-34.
• Leonard-Barton, Dorothy, Wellsprings of Innovation (Boston, MA:Harvard Business School Press, 1995).
• Levinthal, Daniel A., "Organizational Adaptation and Environmental Selection--Interrelated Processes of Change," Organization Science 2:1 (February 1991): 140-145.
• Levinthal, Daniel A. and March, James G., "The Myopia of Learning," Strategic Management Journal 14 (Winter 1993): 95-112.
• Levitt, Barbara and March, James G., "Organizational Learning," Annual Review of Sociology 14 (1988): 319-340.
• Louis, Meryl Reis and Sutton, Robert I., "Switching Cognitive Gears: From Habits of Mind to Active Thinking," Human Relations 44:1 (1991): 55-76.
• Lyles, Marjorie A. and Schwenk, Charles R., "Top Management, Strategy and Organizational Knowledge Structures," Journal of Management Studies 29:2 (1992): 155-174.
• Maccoby, Michael, "What Should Learning Organizations Learn?" Research Technology Management (May/June 1993): 49-51.
• Machlup, Fritz, The Branches of Learning (Princeton, NJ:Princeton University Press, 1982).
• Machlup, Fritz, The Economics of Information and Human Capital (Princeton, NJ:Princeton University Press, 1984).
• Mann, Marina M., Rudman, Richard L., Jenckes, Thomas A. and McNurlin, Barbara C., "EPRINET: Leveraging Knowledge in the Electric Utility Industry," MIS Quarterly 15:3 (1991): 403-421.
• March, James G., Sproull, Lee S. and Tamuz, Michal, "Learning From Samples Of One Or Fewer," Organization Science 2:1 (February 1991): 1-13.
• March, James G., "Exploration and Exploitation in Organizational Learning," Organization Science 2:1 (February 1991): 71-87.
• March, James G., Decisions and Organizations (Cambridge, MA:Basil Blackwell, 1988).
• McClure, Charles R., "The Information-Rich Employee and Information for Decision Making: Review and Comments," Information Processing & Management 14:6 (1978): 381-394.
• McGill, Michael E. and Slocum, John W., "Unlearning the Organization," Organizational Dynamics 22:2 (Autumn 1993): 67-78.
• Menon, Ani and Varadarajan, P. Rajan, "A Model of Marketing Knowledge Use Within Firms," Journal of Marketing 56:4 (October 1992): 53-71.
• Meyer, J., and Rowan, B., "Institutionalized Organizations: Formal Structure as Myth and Ceremony." In Zey-Ferrell, M. and Aiken, M. (Eds.)., Complex Organizations: Critical Perspectives (Glenview, IL:Scott Foresman).
• Miller, Danny, "The Architecture of Simplicity," Academy of Management Review 18:1 (1993): 116-138.
• Miller, George A., "The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information," The Psychological Review 63:2 (1956): 81-97.
• Mody, Ashoka, "Firm Strategies for Costly Engineering Learning," Management Science 35:4 (April 1989): 496-512.
• Mullen, Thomas P. and Lyles, Marjorie A., "Toward Improving Management Development's Contribution to Organizational Learning," Human Resource Planning 16:2 (1993): 35-49.
• Mumford, Alan, "Individual and Organizational Learning: The Pursuit of Change," Management Decision 30:6 (1992): 143-148.
• Nelson, Richard R., "The Role of Knowledge in R&D Efficiency," The Quarterly Journal of Economics (August 1982): 453-470.
• Nelson, Richard R. and Winter, Sidney G., An Evolutionary Theory of Economic Change (Cambridge, MA:Harvard University Press, 1985).
• Nonaka, Ikujiro and Takeuchi, Hirotaka, The Knowledge Creating Company (New York, NY:Oxford University Press, 1995).
• Nonaka, Ikujiro, "A Dynamic Theory of Organizational Knowledge Creation," Organization Science 5:1 (February 1994): 14-37.
• Norhaug, Odd, Human Capital in Organizations (Oslo, Norway:Oxford University Press, 1993).
• Nystrom, Paul, C. and Starbuck, William H., "To Avoid Organizational Crises, Unlearn," Organizational Dynamics 12:4 (1984): 53-65.
• O'Reilly, Charles A., "Variations in Decision Makers' Use of Information Sources: The Impact of Quality and Accessibility of Information," Academy of Management Review 25:4 (1982): 756-771.
• Ostroff, Cheri and Kozlowski, Steve W. J., "Organizational Socialization as a Learning Process: The Role of Information Acquisition," Personnel Psychology 45:4 (Winter 1992) 849-872.
• Parent, Kevin J. and Weber, Caroline L., "Does Paying for Knowledge Pay Off?" Queen's University School of Business Working Paper, 93-25, December 1993.
• Pettigrew, Andrew M., "On Studying Organizational Cultures," Administrative Science Quarterly 24:4 (1979): 570-581.
• Pfaffenberger, Bryan, "The Social Meaning of the Personal Computer: or, Why the Personal Computer Revolution Was No Revolution," Anthropological Quarterly 61:1 (January 1989): 39-47.
• Polanyi, Michael, Tacit Knowledge (New York, NY:Doubleday Publishers, 1966).
• Polanyi, Michael, Personal Knowledge (Chicago, IL:University of Chicago Press, 1966).
• Repo, Aatto J., "The Value of Information: Approaches in Economics, Accounting, and Management Science," Journal of the American Society for Information Science 40:2 (1989): 68-85.
• Rescher, Nicholas, Cognitive Economy (Pittsburgh, PA:University of Pittsburgh Press, 1989).
• Rogers, Everett M., Diffusion of Innovations (New York, NY:Free Press, 1982).
• Romer, Paul M., "Beyond Classical and Keynesian Macroeconomic Policy," Policy Options 15:6 (July/August 1994): 15-21.
• Romer, Paul, "Human Capital and Growth: Theory and Evidence," Carnegie-Rochester Conference Series on Public Policy 32 (Spring 1989): 251-286.
• Roos, Johann and von Krogh, Georg, Organizational Epistemology (New York, NY:Macmillan, 1995).
• Russ, Gail S., "Cultural Knowledge in Organizations: Exploring the Collective Mind," Personnel Psychology 46:2 (Summer 1993): 395-398.
• Ryan, Margaret, "Human Resource Management and the Politics of Knowledge," Leadership and Organization Development Journal 16:5 (1995): 3-10.
• Sackmann, Sonja A., "Culture and Subcultures: An Analysis of Organizational Knowledge," Administrative Science Quarterly 37:1 (March 1992): 140-161.
• Scultz, Theodore, Investing in People (Berkeley, CA:University of California Press, 1974).
• Simon, Herbert A., "Bounded Rationality and Organizational Learning," Organization Science 2:1 (February 1991): 125-134.
• Sims, Henry P., The Thinking Organization (San Francisco, CA:Jossey-Bass, 1986).
• Sinkula, James M., "Market Information Processing and Organizational Learning," Journal of Marketing 58:1 (January 1994): 35-45.
• Slocum, John W., McGill, Michael and Lei, David T., "The New Learning Strategy: Anytime, Anything, Anywhere," Organizational Dynamics 23:2 (Autumn 1994): 33-47.
• Spence, A. Michael, "The Learning Curve and Competition," The Bell Journal of Economics 12:1 (1981): 49-70.
• Starbuck, William H., "Learning by Knowledge-Intensive Firms," Journal of Management Studies 29:6 (November 1992): 713-740.
• Starbuck, William H., "Keeping a Butterfly and an Elephant in a House of Cards: The Elements of Exceptional Success," Journal of Management Studies 30:6 (1993): 885-921.
• Sveiby Karl Erik & Lloyd Tom., Managing Knowhow (Bloomsbury 1987.}
• Szulanski, G., "Unpacking Stickiness: An Empirical Investigation of the Barriers to Transfer Best Practice Inside the Firm," Instead Working Paper, November 1995.
• Tversky, Amos and Kahneman, Daniel, "Judgement Under Uncertainty: Heuristics and Biases," Science 185:4157 (September 1974): 1124-1131.
• von Hippel, Eric, "Cooperation Between Rivals: Informal Know-How Trading," Research Policy 16:6 (December 1987): 291-302.
• Walsh, James P. and Ungson, Gerardo Rivera, "Organizational Memory," The Academy of Management Review 16:1 (1991): 57-91.
• Walsh, James P., "Selectivity and Selective Perception: An Investigation of Managers' Belief Structures and Information Processing," Academy of Management Journal 31:4 (1988): 873-896.
• Weick, Karl E., "Cosmos vs. Chaos: Sense and Nonsense in Electronic Contexts," Organizational Dynamics 14 (1985): 50-64.
• Weick, Karl E., "The Nontraditional Quality of Organizational Learning," Organization Science 2:1 (February 1991): 116-124.
• Weick, Karl, Sensemaking in Organizations (Newbury Park, CA:Sage, 1995).
• White, Jay D., "Taking Language Seriously: Toward a Narrative Theory of Knowledge for Administrative Research," American Review of Public Administration 22:2 (June 1992): 75-88.
• Wildavsky, Aaron, "The Self-Evaluating Organization," Public Administration Review 32:5 (September/October 1972): 509-520.
• Wilensky, Harold, "The Professionalization of Everyone," The American Journal of Sociology 70 (1964).
• Wilensky, Harold, Organizational Intelligence (New York, NY:Basic Books, 1969).
• Wilkstrom, Solveig and Normann, Richard, Knowledge and Value (London, Kingdom:Routledge, 1994).
• Williamson, Peter J. and Verdin, Paul J., "Age, Experience and Corporate Synergy: When are They Sources of Business Unit Advantages?" British Journal of Management 3:4 (December 1992): 221-235.
• Winch, Graham and Schneider, Eric, "Managing the Knowledge Based Organization," Journal of Management Studies 30:6 (November 1993): 923-937.
• Winter, Sidney G., "Knowledge and Competence as Strategic Assets," In D. Teece (Ed.), The Competitive Challange (New York, NY:HarperCollins, 1987): 159-184.